Warranty and 30 Day Guarantee Information
The following products have a limited warranty for the following time periods:
5 Year Limited Warranty:
QuiltMotion, Z44, GraceHoop2, all LapHoops, and the GracieBee
1 Year Limited Warranty:
Majestic, Gracie King, Gracie Queen, Pinnacle, Start-Right Quilting Frame, Start-Right Hoop, SureStitch, and EZ3
Grace Products 30 Day Money-Back Guarantee
The Grace Company has a reputation for highly functional quilting frames and hoops. They do exactly what we claim they do. We are confident this will be your experience as well and want you to feel confident that your purchase will result is complete satisfaction. If this is not the case, and we have erred, we will fix it! If you have erred (in assembly or fabric installation), we will help you! If you are still not satisfied, we will refund the complete amount of the item purchased.*We may even use our discretion to extend the guarantee beyond 30 days while we help you through the solutions to your problems, as long as you have initially made us aware of the problem within 30 days of purchase. Risk-free purchasing is what you deserve, and it’s what you get with any direct purchase from the Grace Company.
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